Coronavirus update - 15.04.20

As the Covid-19 (Coronavirus) outbreak continues, our thoughts are very much with everyone affected, both directly and indirectly, during these challenging times.

Our main priority, as always, continues to be the health, wellbeing and safety of our clients, employees, colleagues, referrers and suppliers.

We therefore continue to closely monitor the advice and guidance from the Government and Public Health England to ensure the appropriate contingency plans and measures are in place.

Our Offices

All our offices are now closed whilst we work at home, with flexible working measures in place to ensure that there is no disruption to our services. 

Post that is received whilst the offices are closed is still being processed but we are asking that any correspondence or documents are now sent to us electronically whenever possible.

Our Clients

We recognise the value of listening and talking to our clients and those who support them and we have adapted our working practices to ensure that we continue to maintain that vital contact whilst ensuring everyone’s safety and wellbeing.

All our lawyers continue to remain available either by telephone or other digital platforms; and are working with our clients to provide practical solutions to any problems that they or their teams encounter.

Court of Protection Applications.

Most applications to the Court of Protection in relation to Property and Affairs matters are dealt with by post but there are additional pressures on the Court at this time and this will cause delays in the processing of applications.

Coronavirus support links


Coronavirus update - 19.03.20

As the coronavirus outbreak continues, our thoughts are very much with everyone affected, both directly and indirectly, during these challenging times.

Our main priority, as always, is the health, wellbeing and safety of our clients, employees, colleagues, referrers and suppliers.

We are closely monitoring the advice and guidance from the Government and Public Health England to ensure that we have the appropriate contingency plans and measures in place.

Most of our staff members are taking advantage of our flexible working arrangements and are working from home to ensure there is no disruption to our services. It is our aim to continue to provide our clients and suppliers with the highest levels of service possible.

Our office

At this time, our office remains open with a limited number of staff to carry out essential tasks.

We have advised our employees to cancel their face-to-face meetings and to conduct them remotely by telephone and conferencing services. This is in line with Government guidance on increasing social distancing.

We have secure IT systems in place to ensure our solicitors and support staff can work from home effectively and continue to provide a high level of service. Our IT systems comply with all privacy and security requirements and are ‘GDPR-compliant’.

If you are a client or a supplier who is due to have a meeting with us, please get in touch with your main point of contact so that we can make alternative arrangements.  

Courts

It is likely that there will be unavoidable delays and cancellations in Her Majesty’s Courts. We will strive to keep our clients and suppliers informed if they are directly affected.

The Government has published updated guidance on the impact the coronavirus issue is having on Court operations and it can be found here.

Latest coronavirus advice

We understand that these uncertain times are causing feelings of anxiety and stress for everyone. Rest assured, Hyphen Law is well prepared and we have robust actions in place to mitigate the risks and ensure we can continue to represent and meet the needs of our clients, colleagues, referrers and suppliers at all times.

Please do continue to check the latest Government advice on coronavirus, the importance of self-isolation and how we can delay the spread of the illness.

If you have any concerns or questions, please do not hesitate to contact us on Freephone 0845 160 1111 or email info@hyphenlaw.co.uk.